HandySoft是第一個(gè)BPM解決方案提供商，使用戶能夠無(wú)縫地自動(dòng)化和集成動(dòng)態(tài)的具有結(jié)構(gòu)化的流程的任務(wù)。客戶們贊嘆這些功能，因?yàn)樗麄儗?duì)滿足他們動(dòng)態(tài)的業(yè)務(wù)應(yīng)用要求至關(guān)重要。

HandSoft提供的BizFlow作為市場(chǎng)上最具有活力的BPM解決方案平臺(tái)。我們可以重一下幾點(diǎn)看出：

支持動(dòng)態(tài)BPM

動(dòng)態(tài)BPM認(rèn)為由于企業(yè)的組織變化（例如，不斷變化的勞動(dòng)力，業(yè)務(wù)目標(biāo)，和競(jìng)爭(zhēng)的現(xiàn)實(shí)）和技術(shù)變革（例如，新的應(yīng)用和新的功能）導(dǎo)致業(yè)務(wù)流程不斷演變，同時(shí)企業(yè)應(yīng)該在他們的職權(quán)范圍內(nèi)分配相應(yīng)人員到各個(gè)流程中以適當(dāng)?shù)奶岣吖と说男省Ｒ虼耍髽I(yè)需要一個(gè)能夠支持快速概念化和創(chuàng)建靈活的應(yīng)用的業(yè)務(wù)流程平臺(tái)。

為業(yè)務(wù)用戶和IT專業(yè)人士設(shè)計(jì)并構(gòu)建支持動(dòng)態(tài)業(yè)務(wù)環(huán)境，BizFlow跳出了傳統(tǒng)的流程管理解決方案的單調(diào)的，一維的外觀感覺(jué)。它提供了生動(dòng)的細(xì)分展開(kāi)功能，完整的關(guān)鍵路徑識(shí)別和分析，以及增強(qiáng)的動(dòng)態(tài)流程自動(dòng)化。其每項(xiàng)的關(guān)鍵點(diǎn)是，下一代功能提供給用戶部署業(yè)務(wù)流程的能力，這些功能能夠適應(yīng)和隨著企業(yè)的不斷變化的業(yè)務(wù)環(huán)境不斷演變。

提供動(dòng)態(tài)業(yè)務(wù)應(yīng)用程序

在高性能工作的今天，用戶們需要能夠滿足他們?cè)陟`活性，敏捷性，管理透明性，流程校準(zhǔn)，和具有豐富的用戶體驗(yàn)需求的業(yè)務(wù)應(yīng)用程序。

使用BizFlow版本11系列，我們真正提供了用于創(chuàng)建動(dòng)態(tài)業(yè)務(wù)應(yīng)用程序的市場(chǎng)上的一個(gè)BPM套件。用戶能夠構(gòu)建滿足快速修改和執(zhí)行，變量條件，和短時(shí)條件需求的應(yīng)用程序。它們還可以為實(shí)時(shí)監(jiān)控和決策提供概念化流程信息。并只有使用BizFlow，用戶們才能得到無(wú)縫地自動(dòng)化和集成動(dòng)態(tài)的具有結(jié)構(gòu)化的流程的任務(wù)，在一個(gè)企業(yè)中所發(fā)生的所有工作之上驅(qū)動(dòng)可視性，控制，和生產(chǎn)力。

提供ROI

世界范圍內(nèi)數(shù)以百計(jì)的企業(yè)使用BizFlow創(chuàng)建動(dòng)態(tài)的業(yè)務(wù)應(yīng)用程序，至今提供了50%到500%之間的回報(bào)率的價(jià)值。例如，三星公司使用BizFlow在他們的重工業(yè)和保險(xiǎn)業(yè)經(jīng)營(yíng)中。在短短兩年的實(shí)施中，三星的重工業(yè)在管理監(jiān)督上節(jié)約了845,000美元，外購(gòu)產(chǎn)品量增加了2,520,000美元，并降低了材料選擇方面達(dá)到338,000美元。

在一個(gè)平臺(tái)上整合了所有的BPM功能

BizFlow是一個(gè)全功能的BPM解決方案平臺(tái)。創(chuàng)建一個(gè)流程驅(qū)動(dòng)的應(yīng)用程序所需要的一切都包括在內(nèi)。功能和其基本功能包括：

流程建模功能

流程發(fā)現(xiàn)與建模密切相關(guān)。作為項(xiàng)目經(jīng)理和業(yè)務(wù)分析人員要與開(kāi)發(fā)人員協(xié)作，BizFlow的建模器將會(huì)利用相應(yīng)的業(yè)務(wù)規(guī)則幫助捕獲并說(shuō)明工作流程。

用戶們能夠建模流程和子流程。例如，用戶們能夠輕松地定義子流程，如質(zhì)量評(píng)審中的所有的文檔工作相關(guān)的前期起源和核保都是提供給工人和小組進(jìn)行審核的。一個(gè)集體的和個(gè)人的批準(zhǔn)/轉(zhuǎn)交或拒絕/返工子流程能夠通過(guò)一點(diǎn)和點(diǎn)擊界面來(lái)定義。

業(yè)務(wù)規(guī)則功能

將BizFlow從常見(jiàn)的工作流工具中分離作為一個(gè)BPM套件是一個(gè)綜合的業(yè)務(wù)規(guī)則環(huán)境。從流程建模器右邊，用戶們可以雙擊活動(dòng)來(lái)添加規(guī)則到每個(gè)活動(dòng)或流程定義。

流程監(jiān)控功能

每位HandySoft客戶提到可視性的價(jià)值。它是許多源于BizFlow解決方案占據(jù)首位的優(yōu)點(diǎn)。可視性加上業(yè)務(wù)分析提供了一種機(jī)制，以監(jiān)測(cè)和報(bào)告業(yè)績(jī)和風(fēng)險(xiǎn)。

使用BizFlow用戶們能夠看到流程的狀態(tài):誰(shuí)在做什么，做了什么，瓶頸出現(xiàn)在哪里，和瓶頸原因。管理人員可以了解到他們需要做什么來(lái)提高生產(chǎn)力。用戶們可以更多的合作，因?yàn)樗麄兡軌蚣磿r(shí)的訪問(wèn)附件和意見(jiàn)以及知道哪里發(fā)生了特殊的路徑改變。

BizFlow超出了簡(jiǎn)單的圖形化的流程工作項(xiàng)的顯示。工人和管理人員可以很容易地從一個(gè)流程圖發(fā)現(xiàn)重要的處理細(xì)節(jié)，如已用時(shí)間，在截止日期之前認(rèn)為完成的實(shí)例，以及在處理的實(shí)例總數(shù)。

BizFlow現(xiàn)在為了提供給用戶關(guān)鍵路徑分析需要進(jìn)一步的監(jiān)測(cè)。關(guān)鍵路徑是那些需要最長(zhǎng)時(shí)間才能完成的流程。BizFlow實(shí)時(shí)監(jiān)測(cè)關(guān)鍵路徑并標(biāo)記那些已達(dá)到了給定閾值的實(shí)例，以便工人能夠響應(yīng)瓶頸或異常處理政策。該功能幫助客戶們確保交易滿足最后期限同時(shí)支持SLA，監(jiān)管要求和其他關(guān)鍵的業(yè)務(wù)目標(biāo)。

 動(dòng)態(tài)分配任務(wù)功能

任務(wù)分配是常見(jiàn)的一種工作流程活動(dòng)。BizFlow使流程參與者啟動(dòng)活動(dòng)或停止正式的到任務(wù)和與其他人合作的流程。與電子郵件一樣，具有的這種特殊路徑功能支持并行處理。但是與電子郵件不一樣的是，BizFlow在任務(wù)狀態(tài)以及整個(gè)任務(wù)分配的控制上提供完整的可視性。

業(yè)務(wù)應(yīng)用程序和表單開(kāi)發(fā)功能

人到人的流程中大部分是圍繞了表單，一個(gè)原因是因?yàn)锽PM本身是與文檔管理和記錄管理平臺(tái)相吻合的。

靈活的用戶界面與為全球的勞動(dòng)力的協(xié)作

BizFlow是眾所周知的具有卓越的可配置的終端用戶界面。不像那些需要通過(guò)編碼來(lái)自定義的系統(tǒng)，BizFlow的配置完全是通過(guò)點(diǎn)擊和基于向?qū)?lái)完成的。這就意味著非技術(shù)人員能夠按他們自己的需要自己更改，以及這些自定義是免費(fèi)升級(jí)的。當(dāng)一個(gè)BizFlow新版本推出時(shí)，不需要昂貴的再申請(qǐng)更改也可用。

BizFlow能夠在被直接訪問(wèn)或被下放到幾乎所有的符合JSR-168規(guī)范的門(mén)戶環(huán)境中。客戶可以將BizFlow portlets（又稱BizCoves）分離為不同的門(mén)戶區(qū)域。并且每個(gè)區(qū)域的UI按個(gè)人用戶或用戶組的需要是可配置的。再加上任何人能夠從Web上通過(guò)Adobe LiveCycle和Microsoft InfoPath表單啟動(dòng)一個(gè)流程。不需要許可要求。

BizFlow還提供了在開(kāi)發(fā)周期和流程運(yùn)行期兩者的許多協(xié)作功能。BizFlow能夠捕獲，并跟蹤評(píng)論，任務(wù)，文檔，和其他每個(gè)流程實(shí)例相關(guān)的附件，并使這些對(duì)每個(gè)貢獻(xiàn)者都可用。

SOA集成功能

查找和輸入數(shù)據(jù)到文檔構(gòu)成了平均每天工作的很大一部分。通過(guò)集成，流程驅(qū)動(dòng)的應(yīng)用程序能夠?qū)?shù)據(jù)填充到表單和自動(dòng)化的工作流程步驟中，如數(shù)據(jù)項(xiàng)，數(shù)據(jù)驗(yàn)證，和數(shù)據(jù)更改。

無(wú)論是通過(guò)適配器或Web服務(wù)，BizFlow擅于獲取這些數(shù)據(jù)并將它們引入到工作流程中。使用BizFlow用戶可以創(chuàng)建或重用web服務(wù)來(lái)連接應(yīng)用程序表單到數(shù)據(jù)記錄上。并使用即開(kāi)即用的適配器BizFlow可以利用文檔管理系統(tǒng)支持文檔圖像處理，版本控制和歸檔處理。

業(yè)務(wù)活動(dòng)監(jiān)測(cè)功能

流程可視性和控制基于管理流程的基本規(guī)則。每個(gè)規(guī)則的最后期限用來(lái)維持服務(wù)的等級(jí)，有效的業(yè)務(wù)政策的參數(shù)，最專業(yè)的參與者創(chuàng)建一個(gè)性能指標(biāo)用于持續(xù)的流程優(yōu)化的檢測(cè)和積極反饋分析。

HandySoft presents BizFlow® as the most dynamic BPM solution platform is the marketplace. Consider the following:

BizFlow® enables Dynamic BPM.

Dynamic BPM holds that business processes constantly evolve due to both organizational change (e.g., changing workforce, business objectives, and competitive realities) and technological change (e.g., new applications and new capabilities), and that organizations should do everything in their power to align people with process to measurably enhance worker effectiveness. As a result, organizations need a ”business process platform” that supports rapid change and creates agile applications.

Designed for both business users and IT professionals and built to support dynamic business environments, BizFlow® moves beyond the flat, one-dimensional feel of traditional process management solutions. It offers vivid drill-down capabilities, sound critical path identification and analytics, as well as enhanced dynamic process automation. Each of these key, next-generation capabilities provides users the ability to deploy business processes that adapt to and evolve with an organization’s ever-changing business environment.

BizFlow® delivers “Dynamic Business Applications.”

In the high performance workplace of today, users need business applications that meet their needs for flexibility, agility, management visibility, process alignment, and a rich user experience.

With BizFlow v11 Series, we truly offer the marketplace a BPM Suite for creating dynamic business applications. Users can build applications for rapid modification and execution, variable conditions, and short-lived situational needs. They can also conceptualize process information for real-time executive monitoring and decision-making. And only with BizFlow® do users get to seamlessly automate and integrate dynamic tasks with structured processes to drive visibility, control, and productivity across all work that happens within an organization.

BizFlow® Delivers ROI.

Hundreds of organizations worldwide use BizFlow® to create dynamic business applications that deliver value measured to date between 50% and 500% ROI. For example, Samsung uses BizFlow® within their heavy industries and insurance operations. Within two years of implementation, Samsung Heavy Industries saved $845,000 in management oversight, increased outsourcing production volume by $2,520,000 and reduced material selection time by $338,000.

BizFlow® Combines All BPM Capabilities on One Platform:

BizFlow® is a full featured BPM solution platform. Everything needed to create a process-driven application is included. Functionality and their underlying capabilities include:

BizFlow® –Process Modeling Capabilities

Process discovery and modeling should go hand-in-hand. As Project Managers and Business Analysts collaborate with Developers, the BizFlow® modeler will help capture and illustrate workflow with corresponding business rules.

Users can model process and sub-process. For example, users can easily define a sub-process such as Quality Review where all of the paperwork associated with the upfront origination and underwriting is made available to a worker or team for review. A collective or singular approval/forward or reject/rework sub-process can all be defined via a point and click interface.

BizFlow® – Business Rules Capabilities

What separates BizFlow® as a BPM Suite from common workflow tools is the integrated business rules environment. Right from the process modeler, users can double-click activities to add business rules to each activity or process definition.

BizFlow® – Process Monitoring Capabilities

Every HandySoft customer mentions the value of visibility. It is the first benefit of many that stems from a BizFlow® solution. Visibility coupled with business analytics provides a mechanism to monitor and report on business performance and risks.

With BizFlow®, users can see process status – who is doing what, what has been done, where are the bottlenecks, and bottleneck causes. Managers can understand what they need to do to improve productivity. Users can be more collaborative because they have instant access to attachment and comments and understand what ad-hoc routing has occurred.

BizFlow goes beyond simple graphic displays of in-process work items. Workers and managers can easily drill through a process diagram to discover important process details such as time elapsed, deadlines pending, and total processed instances.

BizFlow now takes monitoring a step further in providing users Critical Path analysis. Critical paths are those requiring the most time to complete. BizFlow® monitors critical paths in real-time and flags those reaching assigned thresholds so that workers can respond to bottlenecks or exception handling policies. This capability helps customers to ensure transactions meet deadlines while supporting SLAs, regulatory requirements and other critical business objectives.

BizFlow® – Dynamic Tasking Capabilities

Tasking is a common workflow activity. BizFlow® enables process participants to initiate actions or punch out of formal processes to task and collaborate with others. Like email, this ad-hoc routing capability supports parallel processing. But unlike email, BizFlow provides complete visibility into task status as well as control over task distribution.

BizFlow® – Business Application and Forms Development Capabilities

Human-to-human processes largely revolve around forms, a reason why BPM naturally dovetails with document management and records management platforms.

BizFlow® delivers forms development capabilities as part of its integrated business application development environment. Customers can use BizFlow® forms or integrate with other form technology such as Microsoft Office, Adobe’s PDF, ASP and JSP. Furthermore, anyone allowed access to a web-posted Adobe LiveCycle form or Microsoft InfoPath form can now initiate processes within BizFlow. The data captured by these forms is submitted to BizFlow for processing. In this way, BizFlow® delivers ROI quickly through ease-of-access, ease-of-use and reuse.

BizFlow® – Flexible User Interfaces & Collaboration for Global Workforce

BizFlow® is widely known for its extremely configurable end user interfaces. Unlike systems that require customization through coding, BizFlow® configuration is completely point-and-click and wizard-based. That means non-technical people can make changes they need when they need them and that customizations are ‘upgrade free.’ There is no need to expensively re-apply changes when a new version of BizFlow® becomes available.

BizFlow® can be directly-accessed or dropped into almost any JSR-168 compliant portal environment. Customers can separate out BizFlow® portlets (aka “BizCoves”) into different portal areas. And each area within the UI is configurable to individual user or user group needs. Plus now anyone can initiate processes from the Web through forms from Adobe LiveCycle and Microsoft InfoPath. No licenses required.

BizFlow® also provides many collaboration features both in the development cycle and during process run-time. BizFlow® enables, captures, and tracks commentary, tasks, documents, and attachments associated with each process instance and makes that available to each contributor.

BizFlow® – SOA Integration Capabilities

Finding and entering data to documents makes up a large part of the average work day. Through integration, process-driven applications can pull data into forms, automating workflow steps such as data entry, data validation, and data changes.

Whether through adaptors or Web services, BizFlow® excels at getting at this data and introducing it into the workflow. With BizFlow® users can create or reuse web services to link application forms to data records. And using out-of-the-box adaptors BizFlow can harness document management systems to enable document imaging, versioning, and archiving.

BizFlow® – Business Activity Monitoring Capabilities

Process visibility and control is based on underlying rules governing workflow. Each rule – deadlines to maintain service levels, parameters for effective business policies, participants for best expertise– creates a performance indicator that can be monitored and analyzed for positive feedback for continual process optimization.